Great Expectations
“My people aren’t meeting expectations!” A common frustration I hear from business owners. My reply is often, “Do they understand the expectations?” Employees are not
“My people aren’t meeting expectations!” A common frustration I hear from business owners. My reply is often, “Do they understand the expectations?” Employees are not
A recent exchange on social media: Original Post: My favorite business-building question: “What’s the one thing, that if I stopped doing today, would immediately destroy
One of the leader’s greatest responsibilities is to clarify, communicate, and reinforce expectations to team members. Clarify means the leader herself must understand exactly what
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