Take Care of Your Customers
A recent exchange on social media: Original Post: My favorite business-building question: “What’s the one thing, that if I stopped doing today, would immediately destroy
A recent exchange on social media: Original Post: My favorite business-building question: “What’s the one thing, that if I stopped doing today, would immediately destroy
I recently ran across a Twitter post beginning with this statement… “A busy life is not a symbol of status. It’s a symptom of trying
Business owners and leaders have a very important task when setting goals and determining strategies: analyze the internal and external environments. Internal analysis tends to
Common traits of business owners: ever forward, continuous improvement, never satisfied, nonstop activity toward the vision. One thing these characteristics do not have in common:
Things will happen that cause major problems in our lives and businesses. Cash flow issues, performance issues, customer complaints, key employees quitting, locations underperforming or
When I was 23, I became the top executive of a 60-year-old organization. One of the most powerful lessons I learned in that role is:
What is proactive, strategic thinking? It’s about long-term success. Winning, success, whatever you want to call it, can be defined however you want: the largest
One of the biggest improvement opportunities for busy professionals is responding rather than reacting. The person at the top of the organizational chart got
Want these blog posts delivered straight to your inbox each week?