Category: Strategy

Take Care of Your Customers 

A recent exchange on social media:  Original Post:   My favorite business-building question:  “What’s the one thing, that if I stopped doing today, would immediately destroy

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A Useful Life 

I recently ran across a Twitter post beginning with this statement…  “A busy life is not a symbol of status. It’s a symptom of trying

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Competitor Analysis 

Business owners and leaders have a very important task when setting goals and determining strategies: analyze the internal and external environments.  Internal analysis tends to

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Celebrating Success 

Common traits of business owners: ever forward, continuous improvement, never satisfied, nonstop activity toward the vision.  One thing these characteristics do not have in common:

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When Everything Falls Apart 

Things will happen that cause major problems in our lives and businesses. Cash flow issues, performance issues, customer complaints, key employees quitting, locations underperforming or

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Overwhelm

  A lot of things go wrong in life. Some we can predict, some are unexpected, and some come out of nowhere completely. Too often,

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Fire Bad Clients 

When I was 23, I became the top executive of a 60-year-old organization.  One of the most powerful lessons I learned in that role is:

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How to Win Long-Term 

What is proactive, strategic thinking? It’s about long-term success. Winning, success, whatever you want to call it, can be defined however you want: the largest

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Responding

  One of the biggest improvement opportunities for busy professionals is responding rather than reacting.  The person at the top of the organizational chart got

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